DUALSHOCK 4 V2 Glacier White  Wireless Controller

DUALSHOCK 4 V2 (CUH-ZCT2U) works with PlayStation 4 (PS4), PlayStation 4 Slim, PlayStation 4 Pro, Windows 10 PC, macOS Catalina, iOS 13, iPadOS 13, tvOS 13, Nvidia SHIELD TV and most Android phones & tablets.

Follow the steps below to pair a DUALSHOCK 4 V2 Wireless Controller with a PS4:

1. Make sure the PS4 console and TV are turned on.
2. Use the micro-USB cable that came with the PS4 (not included) to connect the DUALSHOCK 4 controller to a PS4 USB port.
3. While the DUALSHOCK 4 and PS4 are connected, press the PS button on the controller. You should hear a beep and the controller light should change from orange to white. This starts the pairing process. The light bar on the controller turns blue when properly paired.

Refer to Pairing and Connecting DUALSHOCK 4 to troubleshoot controller connection issues.

USB

Plug a data-capable USB cable into the front of the DUALSHOCK 4 V2 Wireless Controller and plug the other end into your PC.

DUALSHOCK 4 USB Wireless Adapter

1. Make sure the DUALSHOCK 4 controller is off. If the light bar is on, hold the PS button until it turns off. Disconnect the USB cable if it is connected to the controller.
2. Insert the wireless adapter into a spare USB port on your Windows PC.
3. Push the wireless adaptor towards the computer for three seconds and release. The status indicator flashes rapidly to indicate pairing mode is active.
4. Press and hold the Share and PS button on the controller for three seconds and release. The controller’s light bar flashes while the controller is in pairing mode. When pairing is complete, both the wireless adapter’s status indicator and the controller’s light bar turn a solid colour.

Bluetooth

1. Use Windows Update on your PC to download the latest system drivers for up-to-date compatibility.
2. Turn on Bluetooth, or connect a compatible Bluetooth 4.0 Adapter (not included) so your PC can discover Bluetooth devices.
3. On PC, select Start → Settings → Devices  → Bluetooth & other devices.
4. Select “Add Bluetooth or other device”, then “Bluetooth” in the “Add a device” window.
5.  Hold the Share and PS buttons on the DUALSHOCK 4 controller for three seconds and release.
6. On PC, select “Wireless Controller > Pair”.

1. Make sure your DUALSHOCK 4 controller is turned on and is paired with a Windows 10 PC.
2. Open the Steam app and go to Steam → Preferences → Controller → GENERAL CONTROLLER SETTINGS. Tick the box next to “PlayStation Configuration Support”.
3. Go to Steam → Preferences → Controller → DESKTOP CONFIGURATION and click BROWSE CONFIGS. Choose Templates and select the “Gamepad” config.

Refer to Connect a wireless game controller to your Apple device to connect and troubleshoot DUALSHOCK 4 Wireless Controller on macOS Catalina, iOS 13, iPadOS 13 and tvOS 13.

1. Make sure your DUALSHOCK 4 controller is turned on and is paired with macOS Catalina.
2. Open the Steam app and go to Steam → Preferences → Controller → GENERAL CONTROLLER SETTINGS. Tick the box next to “PlayStation Configuration Support”.
3. Go to Steam → Preferences → Controller → DESKTOP CONFIGURATION and click BROWSE CONFIGS. Choose Templates and select the “Gamepad with High Precision Camera/Aim” config.

Phone or tablet

1. On your Android phone or tablet, navigate to the Bluetooth setting (this may be called “Connected devices”) and enable Bluetooth.
2. Hold the Share and PS buttons on the DUALSHOCK 4 V2 Wireless Controller for a few seconds until the light bar begins pulsing a white colour.
3. On your Android phone or tablet, tap “Pair new device” or “SCAN” to scan for nearby Bluetooth devices. “Wireless Controller” will appear after a few moments. Tap it to pair.
4. The Android phone or tablet should show a connection to your DUALSHOCK 4 V2 Wireless Controller and the light bar will turn a solid blue colour.

Nvidia SHIELD TV

1. On your Nvidia SHIELD TV console, select the gear icon to open Settings.
2. Hold the Share and PS buttons on the DUALSHOCK 4 V2 Wireless Controller for a few seconds until the light bar begins pulsing a white colour.
3. On your console, select “Remotes & Accessories”, then “Add Bluetooth device” to scan for nearby Bluetooth devices. “Wireless Controller” will appear after a few moments. Select it to pair.
4. The console should show a connection to your DUALSHOCK 4 V2 Wireless Controller and the light bar will turn a solid blue colour.

For PC, Apple and Android gaming, supported input methods will vary from game to game. Most modern games on Steam support Xbox One S (model 1708), DUALSHOCK 4 (PS4) and Nintendo Switch Pro controllers. Look for “Full controller support” in the game’s Store Page in Steam to check for gamepad support prior to purchasing or installing a PC game.

DUALSHOCK 4 V2 Wireless Controller will work in any game on all PlayStation 4 consoles.

For console gaming via Titan One, Titan Two, Magic-NS, XIM APEX, CronusMAX & Brook Super Converter controller adapters, DUALSHOCK 4 V2 Wireless Controller will work in any game on supported consoles.

DUALSHOCK 4 V2 Wireless Controller can work wirelessly with Titan One, Titan Two, CronusMAX PLUS, Magic-NS and Brook PS3/PS4 to Xbox One Super Converter controller adapters, and XIM APEX mouse & keyboard adapter. Refer to the Conditions tab for device-specific requirements, and the FAQ tabs of individual product pages for setup and usage instructions.

DUALSHOCK 4 V2 Wireless Controller can be wired to the above adapters via USB, as well as Brook PS3/PS4 to SW Super Converter via USB only.

The LED light bar on a DUALSHOCK 4 V2 (model CUH-ZCT2U) shines through the top the touch pad on the front of the controller, as seen below.

The analog stick and buttons on a DUALSHOCK 4 V2 controller are dark grey instead of the black used on original DUALSHOCK 4 controllers.

Only DUALSHOCK 4 model CUH-ZCT2U supports audio over a USB cable from PlayStation 4 (PS4) to the controller. USB audio passthrough is required for XIM APEX mouse & keyboard adapter and Titan Two controller adapter when using a 3.5mm headset connected to a DUALSHOCK 4.

Make sure PS4 → Settings → Devices → Controllers → Communication Method is set to USB Cable for audio passthrough to XIM APEX or Titan Two.

Other controller adapters, including Titan One, CronusMAX, Magic-NS and Brook Super Converters, have no support for audio passthrough to a DUALSHOCK 4 controller.

PlayStation 4 (PS4) offers button and stick remapping for DUALSHOCK 4 controllers:

1. On PS4, navigate to Settings → Accessibility → Button Assignments and activate “Enable Custom Button Assignments” by pressing the X button.
2. Select the “Customise Button Assignments” option to remap DUALSHOCK 4 controller buttons.
3. To change button assignments, select the pairs on the screen. The right menu will open and provide remapping options for you.

Please refer to the Support tab above for links to manuals, software, tutorials and/or troubleshooting. The product manufacturer has the knowledge and expertise to quickly diagnose and resolve common issues.

Please check the Conditions tab prior to purchase for DUALSHOCK 4 V2 Wireless Controller requirements and limitations.