XIM MATRIX  Multi-input Adapter

XIM MATRIX is a multi-input adapter that emulates the connected console controller. For example, On Xbox Series X/S, it acts like an Xbox controller. XIM MATRIX also works as native mouse and keyboard passthrough on PC, and raw controller passthrough for both console and PC, depending on the connection mode.

XIM MATRIX works with hundreds of games on Xbox Series X/S, PS5, Xbox One, PS4, and Windows 10/11 PC, using its unique Smart Translators—tech that’s exclusive to XIM devices. Each game has its own Smart Translator to convert your mouse, keyboard, or gyro movements into precise analog stick positions that consoles recognise.

Every game has its own look mechanics, like deadzone size, turn speed, and acceleration. XIM’s Smart Translators are trained with AI and machine learning to match these mechanics for precise control. Check out this video for a deep dive into Smart Translators.

For the best mouse, keyboard, gyro, or gamepad experience on consoles, use XIM MATRIX. Keep in mind that performance depends on the game’s mechanics and your gear. Review the Official Games Support List and Hardware Compatibility before buying. Reach out to us for recommended gear or to discuss your setup with XIM support.

Make sure your XIM Game Settings are correctly configured and keep your Game Downloads updated in XIM MATRIX Manager. XIM may update a Smart Translator if a game patch affects aiming. Though we can’t guarantee it will feel the same post-patch, performance usually improves.

Explore advanced settings on XIM MATRIX to enhance your Smart Translator experience. Visit the XIM Central YouTube channel for detailed game settings and tutorials on features like Aim Curves, Smoothing, and Simulate Analog Behavior. Always keep your XIM MATRIX firmware and Manager software up to date for the latest features and improvements.

Whether XIM MATRIX is plug-and-play depends on how you set it up:

1. Gamepad with Smart Actions: If you set it up as a gamepad, all controller inputs are passed through directly to the console or PC, and it doesn’t need any extra configuration except for in-game settings. In this mode, Smart Translators aren’t used, so it feels just like a regular controller.

2. Native Mouse & Keyboard for PC: When set up for native mouse and keyboard use on PC, all inputs go straight to the game without extra setup, apart from in-game settings. Smart Translators aren’t applied here either, so it feels like a direct mouse and keyboard connection.

3. Smart Action Macros: In both Gamepad and Mouse & Keyboard modes, macros like rapid fire or anti-recoil aren’t pre-installed. You can create them using the Smart Actions engine on the XIM MATRIX or use text codes to paste them into your Game Config. The XIM Config Cloud in the XIM MATRIX Manager app (available on PC, iOS, and Android) lets you easily find, download, and share ready-made settings, including Smart Actions.

4. Other Modes (Controller on PC, PS4, Xbox, etc.): In other configurations, XIM MATRIX isn’t plug-and-play. This is because each game has unique look mechanics, requiring a game-specific Smart Translator and specific Game Settings for precise input. Setting up for these games involves adding the game in the XIM MATRIX Manager app, configuring sensitivity, and mapping buttons, sticks, and triggers, which takes just a few minutes.

XIM MATRIX also offers advanced features like Smoothing, Simulate Analog Behavior and Controller Calibration for competitive gamers. While it’s not always a plug-and-play device, its powerful and customizable tools provide a premium gaming experience. You can also use pre-made Game Configs from the XIM Config Cloud for an easier setup.

Before buying, make sure to check the XIM MATRIX User Guide, Supported Games and Compatible Hardware. For more info, see the Conditions, FAQ and Support sections.

XIM MATRIX hardware isn’t detectable by any console or PC game, it always shows up as a genuine console controller or Remote Play session. No console maker is trying to ban XIM use, but it’s not considered an authorised device on those platforms. So, there’s no risk of getting banned from consoles or PlayStation Network/Xbox Live for using a XIM.

However, some competitive online shooters might detect keyboard or mouse movements and this could be against the game’s terms of service. Detection might lead to penalties like input restrictions, shadowbans, or even temporary or permanent account bans, depending on the game.

XIM MATRIX is designed to work with mouse and keyboard input pattern detection, but it can’t bypass game engine requirements. You might need to tweak settings to ensure compliance in some games.

Make sure to use all recommended XIM MATRIX Game Settings, including Simulate Analog Behavior and adjusting in-game sensitivity & X/Y ratios to make your mouse and keyboard input look more like a controller.

Using analog movement can really help with compliance. XIM MATRIX supports various analog input devices like Wooting keyboards, Azeron keypads, MaxxStick analog sticks, Logitech G13 keypads, Sony Navigation Controllers, and console controllers.

Be sure to apply all required compliance methods in your XIM game config. Picking and choosing individual settings might lead to detection. XIM can’t guarantee compliance with all current or future games on supported platforms.

When you set XIM MATRIX to use a native mouse and keyboard on a PC, it feels just like regular mouse aim, plus you get added perks like custom DPI settings, Mappings, Smoothing, Aim Curves, and Smart Action macros. Keep in mind there is no aim assist in this mode.

If you set XIM MATRIX to output as a controller on a console or PC to get aim assist with a mouse, the mouse acts as the right analog stick of a controller. This makes aiming on XIM feel different from PC because the look mechanics of a mouse and a controller are different.

On PC, mouse aim is all about sensor position (distance moved, regardless of time or speed), while controller aim relies on stick position (speed over time, regardless of distance). Controller aiming includes things like max turn speed, acceleration, deadzones and aim assist, which all affect mouse aim on XIM when configured as a controller. None of these limits exist with native mouse aim on a PC, it’s only about sensitivity.

XIM’s Smart Translators convert mouse movements to analog stick positions for the best possible aim, but console look mechanics are built into the game and can’t be changed. Mouse movement on XIM is controlled by time at maximum speed, not the distance the mouse moves.

You can’t have both unlimited turn speed and aim assist with a mouse, on XIM or any other device. How close mouse aim on XIM feels to PC depends on each game’s turn speed cap, which is mapped in the XIM Smart Translator. You can’t exceed a game’s max controller sensitivity under any circumstances.

Flicking the mouse won’t speed up turning on XIM, it just hits the max turn speed for a shorter time, which results in less movement. To turn more effectively, move your mouse at or below the turn speed cap – XIM will blink red to show you’re at the max turn speed.

Also, PC games usually have separate keys for each action, like “C” for Crouch and “Esc” for Cancel. Consoles have fewer buttons, so they combine actions, like “Circle” on PS4 for both Crouch and Cancel depending on context. XIM MATRIX can’t split these multi-action buttons into single actions like you have on a PC.

It really depends on your gaming background and skill level. A mouse or gyro aim is more precise than controller sticks, but using a mouse & keyboard or motion aim is a skill that takes time to master. XIM MATRIX isn’t an instant win – you’ll still need to put in the effort to boost your K/D ratio.

A lot of console gamers like to pair a gaming mouse with a Sony Move Navigation Controller, a Wooting analog keyboard, or an Azeron gamepad for that familiar analog movement. PC gamers might find it easier to use a mouse & keyboard with XIM MATRIX but will need to get used to console-specific mechanics like turn speed limits, aim assist, and higher recoil.

XIM MATRIX can be set to different polling rates: 125Hz (8ms), 250Hz (4ms), 500Hz (2ms), or 1000Hz (1ms). For reference, Xbox controllers run at 125Hz, and PlayStation controllers at 250Hz over USB. So, XIM MATRIX is up to 8 times faster than an Xbox controller and 4 times faster than a PlayStation controller.

For PS5 gaming via Remote Play, speeds are as fast or faster than USB 2.0 (1ms) if both the XIM MATRIX and PS5 are on a wired network. If you’re on Wi-Fi, you might experience some input lag, so it’s best to stick with a wired connection.

XIM MATRIX works with Windows 10/11 PCs, PS5 (using built-in Remote Play), Xbox Series X/S, PS4, and Xbox One through XIM Smart Translators.

For Xbox and PS4, you’ll need to keep a genuine first-party controller connected to XIM MATRIX for console authentication. But you won’t need an authentication controller for PS5 or Windows PC.

XIM MATRIX works with DUALSHOCK 4 (PS4), Xbox Series X/S Wireless Controller, Xbox One Wireless Controller, Xbox Elite Controller, and Xbox Elite Series 2 for console authentication. You don’t need a controller for authentication on PC and PS5.

For cross-console use, XIM MATRIX supports DUALSENSE (PS5), DUALSENSE EDGE (PS5), DUALSHOCK 3 (PS3), Sony Move Navigation Controller (PS3), XIM NEXUS, Gullikit Gorilla, Xbox 360 Wired Controller, Nintendo Switch Pro & Joy-Con, some Scuf, and most licenced Xbox controllers.

DUALSENSE (PS5), DUALSENSE EDGE (PS5), DUALSHOCK 4 (PS4), DUALSHOCK 3 (PS3), Switch Pro, and Joy-Con controllers also support gyro aiming.

To use XIM MATRIX on Xbox and PS4 consoles, a genuine Sony or Microsoft controller must be connected via USB at all times. For Xbox, you might need to press the Xbox (Guide) button after starting up the console to authenticate.

XIM MATRIX works with all Xbox Series X/S consoles and games.

You’ll need a genuine Xbox Series X/S Wireless Controller (USB-C), Xbox One Wireless Controller (micro-USB), Xbox Elite Controller, or Xbox Elite Series 2 Controller for XIM MATRIX to work on your console.

Check out the XIM MATRIX User Guide to learn how to set up XIM MATRIX with your Xbox Series X/S.

Make sure your Xbox Series X/S and Elite S2 controllers are updated to the latest firmware. Just don’t update the controller while it’s connected to XIM MATRIX.

XIM MATRIX works with all PS4 and PS5 games on PlayStation 5 (PS5).

To play PS5 games, XIM MATRIX connects to the PS5 console using built-in Remote Play, which needs an Ethernet connection to your network router. Connect a DUALSENSE controller to XIM MATRIX, and you’ll be able to play both PS4 and PS5 games using Remote Play.

For PS4 games, you can either use Remote Play with a DUALSENSE or plug a DUALSHOCK 4 V2 (CUH-ZCT2U) controller into XIM MATRIX and connect it to your PS5 console over USB. You don’t need a Remote Play connection to play PS4 games this way.

Check out the XIM MATRIX User Guide for more details on setting up XIM MATRIX with your PlayStation 5.

XIM MATRIX offers different ways to connect for PC gaming, including Controller (PC), native Mouse & Keyboard, and a mix of Controller, Mouse & Keyboard.

Check out the XIM MATRIX User Guide to learn how to set it up with Windows 10/11 PC.

You don’t need an authentication controller for PC gaming with XIM MATRIX. By default, Xbox button prompts will show up in PC games, but if you’re using DUALSENSE or DUALSHOCK controllers connected to XIM MATRIX, you’ll see PlayStation button prompts in games that support controllers.

XIM MATRIX doesn’t support Nintendo Switch consoles directly. But, you might get it to work with some Switch games by connecting it to a Titan One, Titan Two, or Magic-NS controller adapter. XIM Smart Translators are specifically designed for Windows PC, Xbox, or PlayStation games, so performance on the Nintendo Switch can vary.

XIM Smart Translators work with hundreds of first-person and third-person shooters on Xbox Series X/S, PS5, PS4, Xbox One, and PC.

For more details, check the Official Game Support List and XIM Game Settings.

When XIM MATRIX is set to Gamepad Only with Smart Actions, it works with all console games. This mode lets you use native controller input and add Smart Action macros, but you won’t get Smart Translation, Workshop Recoil, or Motion Aim in this mode.

For PC games, XIM MATRIX works with Mouse & Keyboard mode, letting you use native mouse and keyboard input along with Smart Action macros. Just note that Aim Assist won’t work in Mouse & Keyboard mode, and Workshop Recoil is only available in games with Smart Translator support.

XIM MATRIX works with almost all wired and wireless USB gaming mice from Logitech, Razer, Corsair, Cooler Master, Zowie, Finalmouse, Steelseries, Roccat, Cougar, HyperX, Fnatic, Thermaltake, Pwnage, Glorious, and more. Check the Hardware Compatibility List to see if any mice have issues with XIM MATRIX.

Bluetooth mice, like Apple’s Magic Mouse, aren’t supported. Avoid student, office, and cheap brands like Redragon – these often have poor sensors and won’t give you the best XIM MATRIX experience.

Mice that need PC software, like Razer Synapse for macros and lighting, should work with XIM MATRIX, but some features might not be available without a PC connection, and the mouse will default to its basic settings.

Wireless USB rechargeable mice are good to go with XIM MATRIX, but they might need more power while charging than your console can give, which could lead to disconnections. Make sure to fully charge your mouse before use and connect it wirelessly to XIM MATRIX using the mouse’s USB dongle.

If you see your XIM MATRIX flashing red and yellow or your mouse stops responding, it might be due to your console not providing enough power. A powered USB hub can help prevent these power-related issues.

Before buying, check the XIM Community forums to make sure your mouse is compatible with XIM MATRIX.

Most gaming keyboards work great with XIM MATRIX, including brands like Logitech, Corsair, Razer, Cooler Master, SteelSeries, HyperX, Roccat, Ergodox, and Zowie. It also supports Razer Tartarus, Razer Orbweaver, Azeron gaming keypads, and Wooting One, Two & HE60 analog keyboards.

Some keyboards might not work perfectly if they’re not connected to a PC, like having limited RGB lighting or key rollover. This can be an issue with Razer keyboards that rely on Razer Synapse software and PC drivers. They do work with XIM MATRIX, but if you hit any snags, it’s usually due to on-board device limitations.

Power draw might be a problem with RGB lighting or built-in USB hubs on the keyboard. Consoles only provide 5V of power through a single USB port, which might not be enough for some keyboards, causing XIM MATRIX to disconnect to avoid damage. If you see your XIM MATRIX flashing red and yellow or your keyboard stops working, you might need a powered USB hub to fix the power issues.

Corsair and Razer keyboards often have high power needs and some models come with a second USB cable for extra power. Plug the data cable into the XIM MATRIX USB hub and the power cable into a PC USB port or USB wall adapter.

If you have a Corsair “K” model keyboard, you might need to set it to BIOS mode for it to work correctly with XIM MATRIX. Just hold F1 and Windows Lock (top-right of the keyboard) for 3 seconds. If it’s done right, the Scroll Lock LED will blink to show BIOS mode is on.

Wooting analog keyboards are compatible with XIM MATRIX. Check out the How to set up a Wooting keyboard guide to get everything set up.

Roccat ISKU+ ForceFX keyboards have analog QWEASD keys that don’t work with XIM MATRIX. You’ll need to adjust your game settings in XIM MATRIX Manager by swiping right-to-left to find the HIP page and setting Analog → Sticks → Left X and Left Y axes to None. This adjustment is needed for HIP and ADS and requires Expert configuration mode.

Generic USB keyboards and budget brands like Redragon might have trouble connecting due to not fully meeting the HID USB standard, so they’re not recommended.

Bluetooth keyboards aren’t supported by XIM MATRIX.

Before buying, check the XIM Community forums to make sure your keyboard works with XIM MATRIX.

For Xbox and PS4 consoles, you need to keep a genuine, first-party controller connected to XIM MATRIX via USB for authentication.

If you want to connect a wireless controller like DUALSENSE (PS5), DUALSHOCK 4 (PS4), DUALSHOCK 3 (PS3), Xbox One Wireless Controller (model 1708), Xbox Elite Series 2 Controller, Move Navigation Controller (PS3), Nintendo Switch Pro, Nintendo Switch Joy-Con, or XIM NEXUS over Bluetooth, check out the Wireless Controller Pairing video for a quick guide.

Just a heads-up, original Xbox One, Xbox Elite (Series 1), and Xbox 360 controllers aren’t Bluetooth devices, so you’ll need to connect them to XIM MATRIX via USB.

XIM MATRIX works with wireless USB gaming mice and keyboards from brands like Logitech, Razer, and Corsair. Bluetooth mice and keyboards aren’t supported.

To connect a wireless USB mouse or keyboard, just plug the wireless USB dongle into XIM MATRIX and it should connect automatically. If needed, pair the device with the USB dongle on a PC first before hooking it up to XIM MATRIX.

To use a wireless Sony Move Navigation Controller with XIM MATRIX, watch the Gamepad Wireless Pairing and Mouse & Gamepad Configs instructional videos.

To use a Nintendo Switch Joy-Con controller with XIM MATRIX, watch the Gamepad Wireless Pairing and Mouse & Gamepad Configs instructional videos.

With XIM MATRIX, you can use a PlayStation, Xbox, or Nintendo Switch controller on any supported gaming system.

Plus, XIM MATRIX lets you add gyro aiming from DUALSENSE, DUALSENSE EDGE, DUALSHOCK, Switch Pro, Joy-Con, or XIM NEXUS to any supported game!

XIM MATRIX should work with third-party licensed Xbox controllers, but third-party licensed PlayStation controllers aren’t supported for console authentication.

XIM MATRIX works with powered USB 2.0 and 3.0 hubs. You can daisy-chain these hubs to hook up more devices like foot pedals to XIM MATRIX, or to provide extra power for high-demand setups like Razer or Corsair keyboards. XIM MATRIX supports up to 8 devices connected by USB.

XIM MATRIX supports using headphones and headsets connected to the controller for game audio and voice chat. Just plug your headset into the 3.5mm port on the controller, and the console should automatically detect it. If it’s not showing up, try rebooting the console.

For PlayStation 4, you’ll need a DUALSHOCK 4 V2 (CUH-ZCT2U) controller for game audio and voice chat. The original DUALSHOCK 4 (CUH-ZCT1) doesn’t support audio passthrough over USB, so it won’t work with XIM MATRIX for these features.

No need to connect a wireless headset to XIM MATRIX. Wireless headsets typically use USB audio adapters (on PS4 & PS5), or connect to the console’s optical or HDMI port for audio. XIM MATRIX doesn’t support wireless, Bluetooth, or USB headsets, and you can’t use a PlayStation headset with an Xbox or vice versa.

XIM MATRIX doesn’t support chatpads connected to the controller, but swapping XIM MATRIX to Navigation Mode on console or PC will let you type messages using a keyboard connected to XIM MATRIX.

XIM has a detailed User Guide that covers everything you need to know about setting up and using XIM MATRIX.

Check out the XIM MATRIX User Guide to get started with setting up and using XIM MATRIX.

For more in-depth stuff like game settings, expert features, and gameplay demos, head over to the XIM Central YouTube Channel.

Watch the Updating Firmware video to see how to update your XIM MATRIX firmware. You can find these firmware updates at XIM MATRIX Downloads.

For updating XIM MATRIX Manager on iOS or Android, just head to the App Store or Google Play to grab the latest release.

When a new game drops, XIM MATRIX Manager will prompt you to update the Smart Translator database. If not, you can manually update it by going to XIM MATRIX Manager → Global Settings → Force Games Download.

To add games to your XIM MATRIX, check out these instructional videos: Mouse & Keyboard Configs, Mouse & Gamepad Configs, Gamepad & Gyro Configs, and Gamepad with Smart Actions Only Configs.

XIM regularly adds Smart Translators for new and updated games. Just open the XIM MATRIX Manager app on your iOS or Android device and you’ll get a prompt to download the latest updates for new Smart Translators.

If you prefer, you can manually update by going to XIM MATRIX Manager → Global Settings and hitting Force Games Download to refresh your Smart Translator library.

To unlock a bunch of cool customisation options in the XIM MATRIX Manager app, just edit a game, scroll down on the first page, and tap or click “Switch to Expert editing experience”.

For detailed tutorials on all the Expert settings, check out the XIM Central YouTube channel.

XIM MATRIX has all your button, trigger and stick bindings on the Mappings page of a XIM game config.

What Mappings you see depends on the input method you’ve chosen. Check out the Mouse & Keyboard Configs, Mouse & Gamepad Configs, Gamepad & Gyro Configs, or Gamepad with Smart Actions Only Configs videos to get a handle on how Mappings work.

For advanced Mappings, like wheel menus, check out the Game Roles video.

XIM MATRIX lets you set up many-to-one and one-to-many button or key bindings on the Mappings page of a XIM game config.

What Mappings you can use depends on your chosen input method. For a better understanding of how Mappings work, check out the Mouse & Keyboard Configs, Mouse & Gamepad Configs, Gamepad & Gyro Configs, or Gamepad with Smart Actions Only Configs videos.

Edit a game config in the XIM MATRIX Manager app and swipe from right to left until you get to the Mappings page.

To add a new Mapping, just tap the ‘+’ icon at the bottom. Choose your preferred key, like ‘V’, and add L1 (or LB). Do the same for R1 (or RB) and bind it to the same button or key, like ‘V’. Now, pressing ‘V’ will activate both L1 & R1 (or LB & RB), which triggers the Ultimate skill in the game.

Watch the Aim Curves instructional video to learn how to setup aim curves on XIM MATRIX.

A Smart Action is a quick sequence of up to 50 controller button presses, thumbstick movements, or gyro movements that repeats or automates in-game actions. For example, Rapid-fire automatically repeats R2 / RT button presses while you’re holding the trigger. Similarly, Anti-recoil automatically pulls the right analog stick down to counter the upward movement of your crosshair while shooting.

You can have multiple Smart Actions active at once. For example, Rapid-fire and Anti-recoil can both work at the same time when attached to R2 / RT. Each game config can hold up to 150 individual actions in Mappings, including Smart Actions.

To avoid making macros look obvious, you can randomise Smart Action timing with Variance. You can customise Variance globally in a gmae config in Behavior Simulation, or toggle it on or off in individual Smart Actions.

We recommend keeping Variance on for rapidfire and turbo buttons to make XIM MATRIX input appear more natural, but leave it off for orbital aim assist and anti-recoil to prevent aim drift.

Check out the Smart Actions section of the XIM MATRIX User Guide to learn how to create, use and share Smart Action macros.

For more advanced topics on Smart Actions, watch the Activation, Modifiers & Groups video.

You can also find pre-made Smart Actions created by the XIM Community to copy and paste into your games on the Smart Actions forum, and in the XIM Config Cloud in XIM MATRIX Manager app.

Simulate Analog Behavior (SAB) is designed to make mouse & keyboard input feel more like a controller. This is very important for complying with console games that check for mouse & keyboard patterns.

SAB has separate customisable settings for Movement (left stick), Aim (right stick), and Triggers, so you can tweak your mouse & keyboard input to suit the game. These settings can also improve mouse aim by tapping into the left stick or rotational aim assist that a keyboard usually misses out on.

True analog input from devices like the Sony Navigation Controller, MaxxStick, Azeron keypad, or Wooting analog keyboards is the best way to ensure input compliance and is recommended over a keyboard for XIM gaming.

Watch the Quick Pull Triggers instructional video to learn how to setup hair triggers on XIM MATRIX.

Watch the Smart Actions videos to learn how to configure trigger depth actions on XIM MATRIX.

You can tweak Aim Assist on XIM MATRIX, but it won’t give you more or less Aim Assist than what a game’s engine would provide to a regular console controller.

If you want to increase Aim Assist, try setting your in-game Sensitivity to less than maximum, enabling in-game Aim Assist, using low XIM MATRIX Sensitivity, experimenting with Smoothing and Behavior Simulation settings, or using a negative Aim Curve.

If you want to reduce Aim Assist, set your in-game Sensitivity to maximum, turn off in-game Aim Assist, use high XIM MATRIX Sensitivity, select the Twitchy Smoothing preset or turn off Smoothing, and/or use a positive Aim Curve.

Aim Assist can be a bit of a double-edged sword – it feels different for everyone, is super subjective, and having more Aim Assist doesn’t always mean you’ll have better aim.

The native Xbox controller polling rate is 125Hz over USB. PlayStation controllers have a native USB polling rate of 250Hz, but it drops to 125Hz when a headset is connected. Both consoles poll USB ports at 250Hz, but an Xbox controller only responds to every second tick.

Xbox and PlayStation consoles can technically handle USB data at 1000Hz, but some games might have issues, like garbled chat audio or dropped frames. If you notice these problems, try dropping the XIM MATRIX’s Update Rate to 500Hz.

Mouse or gyro jitter can happen because of environmental factors, like debris on the sensor or a worn-out mousepad, so running at 1000Hz can cause issues across all supported gaming devices. Setting the XIM MATRIX Update Rate to 500Hz and/or adding Smoothing in the XIM MATRIX Manager can help get rid of mouse or gyro jitter.

In terms of performance, there’s little noticeable difference in mouse performance when going from 125Hz (the default for XIM MATRIX) to 250Hz, 500Hz, or 1000Hz Update Rate. Consoles typically expect input at 125Hz, and game processing is optimised for that rate.

Jitter (or stutter) happens when the mouse makes unexpected or erratic micro-movements. It’s usually caused by something blocking part of the mouse sensor (check for debris), worn or uneven mouse surfaces (test with a white sheet of paper), a poor signal from a wireless mouse to its USB receiver (reduce the distance), or failing batteries (recharge or replace).

Jitter can also occur due to high mouse DPI and Polling Rates with XIM MATRIX that wouldn’t typically be used for PC gaming. For example, XIM MATRIX supports over 32000 DPI, while PC gamers rarely go over 800 DPI. Extreme DPI settings and/or a 1000Hz Polling Rate can cause the mouse to oversample the surface and overreact to minor imperfections, leading to jitter. A hard mousepad has a more consistent surface than a cloth pad and might respond better to high DPI and Polling.

XIM MATRIX provides customisable Smoothing and Update Rate settings to help reduce jitter. Calibrating your mouse to your mousepad using the mouse’s PC software can also help minimise jitter.

Some wireless mice can be affected by Wi-Fi interference. Moving the wireless USB mouse adapter to Port 2 on XIM MATRIX might help reduce interference. A USB extension cable to bring the USB adapter closer to the mouse can also help.

Jitter, stutter or shakiness can happen when controller sensors aren’t calibrated correctly, or if mouse polling is set to a high rate and the mouse sensor can’t keep up. Use Smoothing in the XIM MATRIX Manager to reduce or remove jitter from your input device.

Less often, shakiness can also occur if the wrong Smart Translator is used, incorrect Game Settings are applied, or if a game isn’t supported by XIM MATRIX.

Some games just have poor look mechanics that can’t be fully corrected by a Smart Translator. These games are marked with a (U) in the XIM Official Game Support List.

If your crosshair is moving on its own, it’s usually because of stick drift on the console controller connected to XIM MATRIX. Stick drift happens when an analogue stick doesn’t centre correctly anymore due to wear and tear.

In Mouse & Keyboard configs on XIM MATRIX, the console controller is disabled, but it stays active and usable with other input methods, so any movement from the controller will still register in-game.

If drift occurs, flicking the controller sticks can usually fix it. You can also try calibrating the analogue sticks by connecting the controller to the console and adjusting the deadzone in the controller settings to help reduce stick drift.

Unlike PC games, console shooters have turn speed limits set by the game developers, and these vary from game to game. XIM MATRIX can’t bypass these limits as they’re built into the game’s look mechanics.

When you make rapid flicks with the mouse, XIM MATRIX will register input at the maximum turn speed for a brief moment, which often results in less in-game movement compared to moving the mouse at or just below the flashing red light on XIM MATRIX.

For more tips, check out the Optimising your Aim guide and the How to Find The Perfect Mouse Sensitivity video tutorial on XIM Central.

When you’re moving a mouse quickly, XIM MATRIX will flash red to show that you’ve hit the maximum turn speed for that game. Turn speeds are set by the game developer and can’t be exceeded by XIM MATRIX.

To get the most out of a game’s turn speed, set the in-game sensitivity to max, use the red light as a guide, and slow down your hand movements or lower the XIM MATRIX Sensitivity to ride the red light. Getting used to console gaming turn speed limits takes a bit of practice and patience – some games turn almost as fast as on PC, while others can feel a bit sluggish.

Check out the Optimising your Aim guide and the How to Find The Perfect Mouse Sensitivity video tutorials from XIM Central for more tips.

If XIM MATRIX isn’t working, there are a few common issues and fixes you can try:

1. Check the Hardware Compatibility List before buying to make sure your mouse, keyboard, console, controller, headset, PC, or mobile device is supported by XIM MATRIX.
2. Have a look at the XIM MATRIX User Guide for setup and usage instructions.
3. Make sure you’re running the latest XIM MATRIX firmware and Manager app by visiting XIM MATRIX Downloads. Use a USB 2.0 port on your PC or Mac for updating.
4. Connect your mouse to the left USB port, keyboard to the right USB port, and controller to the rear USB on XIM MATRIX.
5. Check out the XIM MATRIX Support FAQ for troubleshooting tips.
6. Turn on your console with the power button instead of the PS or Xbox button on the controller. Otherwise, XIM MATRIX might be bypassed by the controller connecting wirelessly to the console.
7. Fully charge your controller before connecting it to XIM MATRIX. While XIM MATRIX will trickle-charge a controller, it might not get enough power from the console if the controller is already drained. Removing the battery in Xbox Series X/S or Xbox One controllers can reduce power-related disconnects.
8. Make sure your controller is always wired via USB to XIM MATRIX for authentication with Xbox and PS4 consoles. It must be a genuine Sony DUALSHOCK 4 or Microsoft Xbox Series X/S, Xbox One, or Xbox Elite controller.
9. Don’t run a controller update while it’s connected to XIM MATRIX, as this could corrupt the firmware on Xbox One, Series X/S, & Elite controllers. Fix it by connecting the controller directly to the console and downgrading the firmware. On Xbox or PC, go to Xbox Assist → Get Help → Consoles & Accessories → Controller → My controller has connection issues after the last update → Check controller firmware → Revert firmware. After reverting, you can update the firmware without XIM connected.
10. If XIM MATRIX isn’t detected on PS5 or PS4, or disconnects after 10 minutes, make sure PS5/PS4 → Settings → Devices → Controllers → Communication Method is set to USB.
11. XIM MATRIX works with PS5 only via Remote Play. Check out the Connecting to PlayStation 5 video for setup instructions.
12. If XIM MATRIX isn’t detected on Xbox Series X/S or Xbox One, press the Xbox (Guide) button on the Xbox One controller after booting up the console. If it’s still not detected, hold the power button on the front of the console for 15 seconds, unplug the power cable for 60 seconds, then reconnect and turn on the console. Attach all peripherals to XIM MATRIX, then connect XIM MATRIX to the console.
13. Faulty or power-only USB cables can cause disconnects. Dropping the controller while connected to USB can cause cable faults. Use a data and power capable USB cable (USB-C on PS5 & Series X/S, micro-USB on PS4 & Xbox One). Xbox Play & Charge Kits aren’t supported as they don’t have data lines.
14. Insufficient power can cause disconnects if the console’s USB port is overloaded. If you’re experiencing disconnects or unresponsive controls, excessive power draw might be the issue. XIM MATRIX lights will flash red & yellow, and a power bolt icon will appear in XIM MATRIX Manager app when a device isn’t getting enough power. XIM MATRIX may also flash yellow lights to indicate power issues. XIM MATRIX doesn’t power connected peripherals; the console does. A console USB port provides 5V, which is enough to power XIM MATRIX, a charged controller, a mouse and a low-power keyboard. However, if your keyboard has strong RGB lighting (e.g. Corsair & Razer), a built-in USB hub, or if a wireless mouse is being charged while connected, you might see disconnects. Adding a powered USB 2.0 or USB 3.0 hub to XIM MATRIX for your mouse & keyboard can help fix power issues.
15. If the XIM MATRIX LED is white and controls are unresponsive, the game config might be corrupt. Use the XIM MATRIX firmware tool to perform a Factory Reset. You’ll need to recreate game configs to avoid restoring a corrupt backup.
16. Temporarily disable anti-virus apps while updating XIM MATRIX to avoid firmware updates being blocked.

If you see flashing lights on your XIM MATRIX, it might be indicating an issue with XIM MATRIX itself or a connected device. Check out the Warning Lights page in the XIM MATRIX user guide for more info. If the problem keeps happening, reach out to XIM Tech Support for help.

Smart Actions aren’t cheats or hacks, they just work with the game’s controller inputs. Since game developers often tweak these mechanics, a Smart Action might stop working over time. For example, Jitter weapon-swapping tricks in CoD games usually don’t last long before they’re patched.

Developers might change things like aim assist, the effectiveness of aiming down sights, or fix gameplay exploits, which can affect how well a Smart Action works. These changes are out of XIM MATRIX’s control, so sometimes Smart Actions might not work as well or at all.

Check out the Smart Actions video for a basic rundown on using Smart Actions with XIM MATRIX. For more advanced topics, watch the Activation, Modifiers & Groups video. If you need help with Smart Actions, the Mod Squad doesn’t offer support, but you can visit the XIM Community Forums for tips on creating, editing, or sharing them.

Check out the Support tab above for links to manuals, software, tutorials, and troubleshooting tips. The product manufacturer knows their stuff and can help sort out common issues quickly.

If you’re having trouble with XIM MATRIX, the fastest way to get help is to check the official XIM MATRIX Support FAQ for troubleshooting advice. If you’re still stuck, start a topic on the XIM Technical Support Forum and email a link to your topic to support@modsquad.com.au. We’ll work with XIM support staff to make sure your issue gets sorted out.

Please read the Conditions tab prior to purchase for XIM MATRIX requirements and limitations. A genuine first-party controller and controller USB data cable (not included) are required to use XIM MATRIX.