XIM MATRIX  Multi-input Adapter

XIM MATRIX is a multi-input adapter emulates the console controller connected to it, e.g. XIM MATRIX appears as a Xbox controller on Xbox Series X / S.

XIM MATRIX supports hundreds of games on Xbox Series X / S, PlayStation 5 (PS5), Xbox One, PlayStation 4 (PS4) and Windows 10 / 11 PC using plug-and-play Smart Translators. Each supported game comes with its own Smart Translator, which converts mouse movement into analog stick positions that consoles understand.

Smart Translators are unique to each game and are built using artificial intelligence and machine learning to ensure accurate mapping of look mechanics such as deadzone size, deadzone shape, maximum turn speed, acceleration and timed velocity. For an in-depth look at Smart Translators, watch this video.

Smart Translators provide the best possible mouse & keyboard or gamepad experience for console gaming, but performance will vary depending on the quality of a game’s look mechanics, as well as your equipment. Please review the Official Games Support List and research Hardware Compatibility prior to purchase. Contact us for recommended mice & keyboards, or discuss your setup with XIM support to optimise your settings.

Ensure that XIM Game Settings are correctly configured and Game Downloads are updated periodically in XIM MATRIX Manager. XIM Technologies may update a Smart Translator if a game patch adversely affects aiming behaviour. There is no guarantee that a Smart Translator will feel as good as it did before a game patch, however performance is typically improved.

XIM MATRIX features a number of advanced settings that can help with Smart Translation. Visit the XIM Central YouTube channel for in-depth game configuration settings, as well as advanced tutorials covering features like Aim Curves, Smoothing and Simulate Analog Behaviour. Keep your XIM MATRIX firmware and XIM MATRIX Manager software up to date as new releases may contain additional features, hardware compatibility or game improvements.

PC and console games have different look mechanics. PC input is based on distance (mouse movement), console input is based on velocity (analog stick position). How close a console game feels to PC depends on each game’s unique look mechanics. Console games have constraints such as maximum turn speed, timed velocity, acceleration, deadzones and aim assist that all apply to XIM MATRIX, but don’t exist when using a mouse & keyboard on PC. Weapon recoil is also heavier in console games.

PC game controls have separate bindings for each action e.g C for Crouch & Esc for Cancel. Because controllers have less buttons than a keyboard, console games condense controls into multi-action buttons, e.g. Circle on PS4 is either Crouch or Cancel, depending on context. XIM MATRIX cannot turn console game controls into PC controls – multi-action buttons cannot be separated into single-action buttons.

XIM’s Smart Translators map console look mechanics to mouse movement for the most accurate aim possible, and bind keys & mouse buttons to controller actions, however console look mechanics and control schemes are baked into the game engine and cannot be removed.

It depends on gaming background and skill level. A mouse or gyro aim is more accurate than controller sticks, however mouse & keyboard, or motion aim, is an acquired skill that takes time to learn. XIM MATRIX is not an insta-win mode and you still need to work for your K/D.

Many console gamers pair a gaming mouse with a Sony Move Navigation Controller, Wooting analog keyboard or Azeron gamepad for familiar analog movement. PC gamers will have an easier time with mouse & keyboard on XIM MATRIX, but need to adapt to console look mechanics such as turn speed limits, aim assist and higher recoil.

XIM MATRIX can be set to 125Hz (8ms), 250Hz (4ms), 500Hz (2ms), or 1000Hz (1ms). The native USB controller polling rates are 125Hz for Xbox and 250Hz for PlayStation. XIM APEX is up to 8 x faster than a controller on Xbox One or Series X / S and 4 x faster than a controller on PS4 or PS5.

Remote Play for PS5 gaming runs at equivalent or faster speeds than USB 2.0 (1ms) on a wired network connection to both XIM MATRIX and PlayStation 5 console. Using a wi-fi connection for PS5 may introduce input lag, so a wired connection is highly recommended.

A genuine, first-party console controller is required to be connected to the XIM MATRIX wireless adapter at all times on supported gaming systems for console authentication on Xbox and PS4 consoles. PS5 and Windows PC do not require an authentication controller.

XIM MATRIX works with DUALSHOCK 4 (PS4), Xbox Series X /S Wireless Controller, Xbox One Wireless Controller, Xbox Elite Controller and Xbox Elite Series 2 Controller for console authentication.

DUALSENSE (PS5), DUALSHOCK 3 (PS3), Sony Move Navigation Controller (PS3), XIM NEXUS, Gullikit Gorilla, Xbox 360 Wired Controller, Nintendo Switch Pro & Nintendo Switch Joy-Con controllers are supported for cross-console usage.

DUALSENSE (PS5), DUALSHOCK 4 (PS4), DUALSHOCK 3 (PS3), Switch Pro and Joy-Con controllers support gyro aim.

A genuine Sony or Microsoft controller must be connected to XIM MATRIX via USB at all times for authentication with the console on Xbox and PS4 consoles. The Xbox (Guide) button on an Xbox controller may need to be pressed after booting up the console to authenticate XIM MATRIX.

XIM MATRIX does not work with third-party or generic controllers (e.g Razer, Nacon, Scuf, Hori, Astro, PowerA, Logitech, Thrustmaster).

XIM MATRIX is compatible with Xbox Series X / S consoles and games using the Xbox Series X / S Wireless Controller (USB-C), Xbox One Wireless Controller (micro-USB), Xbox Elite Controller and Xbox Elite Series 2 Controller.

Watch the Connecting to Xbox instructional video to setup XIM MATRIX with Xbox Series X /S.

An update to the latest firmware is required for Xbox Series X / S and Elite S2 controllers. Do NOT update a controller while it is connected to XIM MATRIX.

XIM MATRIX works via in-built Remote Play to play PS5 games on PlayStation 5 consoles. Watch the Connecting to PS5 instructional video to setup XIM MATRIX with PlayStation 5.

XIM MATRIX can play PS4 games on PlayStation 5 console with a DUALSHOCK 4 V2 (CUH-ZCT2U) controller connected to XIM MATRIX.

Watch the Connecting to PC instructional video to setup XIM MATRIX with Windows 10 / 11 PC.

XIM MATRIX appears as an Xbox 360 controller on Windows PC and does not require an authentication controller, but DUALSENSE & DUALSHOCK controllers are supported to display PlayStation button prompts in supported PC games.

XIM MATRIX does not support Nintendo Switch consoles. Connecting a XIM MATRIX to a Titan One, Titan Two or Magic-NS controller adapter may work with some Nintendo Switch games. XIM Smart Translators are designed to work with supported Windows PC, Xbox or PlayStation games. Performance will vary on Nintendo Switch.

XIM MATRIX works as a regular controller in Navigation Mode in all games, or as an advanced controller via Smart Translators in over 360 games.

XIM Smart Translators support hundreds of first-person and third-person shooter games on Xbox Series X / S, PlayStation 5 (PS5), PlayStation 4 (PS4), Xbox One and PC.

Refer to the Official Game Support List and XIM Game Settings for more information.

Smart Translators are only available for supported shooting games, but XIM MATRIX can be used in other games. Use the Generic game config, bind controller actions to your preferred mouse, keyboard or gamepad buttons and you’re done!

XIM MATRIX officially supports PC gaming via selected Smart Translators that have a PC system option. Hundreds of other XIM Smart Translators work on PC using Xbox One or Series X system options as PC and Xbox games tend to use the same look mechanics.

XIM MATRIX should work if a PC game supports Xbox 360, Xbox One, Series X / S, Xbox Elite, or DUALSHOCK 4 controllers. Plug XIM MATRIX into a PC USB port via a USB cable, or with your PS4 or Xbox console controller connected to XIM MATRIX adapter, load the PC game and test the console controller. If the console controller works, so should XIM MATRIX.

When connected to PC, XIM MATRIX controller will appear as a generic X-input controller. X-input controllers have a limited button count that may prevent gyroscopes & rear buttons from being exposed in controller adapter software like reWASD.

A future update will add native mouse & keyboard passthrough to XIM MATRIX, which will work in all PC games with m/kb input support. Aim assist is disabled by the PC game when using native mouse & keyboard passthrough.

Performance will vary if using XIM MATRIX with unsupported software or games.

XIM MATRIX works with almost all wired and wireless USB gaming mice, including Logitech, Razer, Corsair, Cooler Master, Zowie, Finalmouse, Steelseries, Roccat, Cougar, HyperX, Fnatic, Thermaltake, Pwnage, Glorious and more. Check the Hardware Compatibility List for mice that are known to have issues with XIM MATRIX.

Bluetooth mice such as Apple’s Magic Mouse are not supported. Student, office, generic and cheap mice brands like Redragon should be avoided – they have poor sensors and will deliver a sub-par XIM MATRIX experience.

Mice that require PC software like Razer Synapse for macros, lighting and sensitivity stages should work with XIM MATRIX, however some features may not work without a PC connection and the mouse will use its default settings.

Wireless USB rechargeable mice work with XIM MATRIX, but may require more power draw while charging than the console can provide, causing XIM MATRIX to disconnect. Fully recharge your mouse before use and connect it wirelessly to XIM MATRIX via the mouse USB dongle.

If your XIM MATRIX flashes red and yellow, or your mouse stops responding, your console may not be supplying enough power to meet the demands of your mouse. Consider using a powered USB hub to prevent power-related disconnects.

Please confirm that your mouse works with XIM MATRIX on the XIM Community forums prior to purchase.

Most gaming keyboards are compatible with XIM MATRIX including Logitech, Corsair, Razer, Cooler Master, SteelSeries, HyperX, Roccat, Ergodox and Zowie. XIM MATRIX also supports Razer Tartarus, Razer Orbweaver and Azeron gaming keypads, as well as Wooting One, Two & HE60 analog keyboards.

Some keyboards have restricted functionality when not connected to PC, such as limited RGB lighting, key rollover or ghosting support. This may be an issue with Razer keyboards due to reliance on Razer Synapse software and PC drivers for these functions. Razer keyboards do work with XIM MATRIX, however if you experience issues, poor on-board device support is the reason for limited functionality.

Power draw may be problem due to RGB lighting or in-built USB hubs on the keyboard. A console can only supply 5V of power over a single USB port, which may be insufficient for some keyboards and XIM MATRIX will disconnect to prevent damage from power surges or brownouts.

If your XIM MATRIX flashes red and yellow, or your keyboard stops responding, your console may not be supplying enough power to meet the demands of your keyboard. Consider using a powered USB hub with your keyboard to prevent power-related disconnects.

Corsair and Razer keyboards have high-power requirements and some models include a second USB cable for power. Connect the keyboard’s data USB cable to the XIM MATRIX USB hub and the keyboard’s USB power cable to a PC USB port or USB wall adapter.

Corsair “K” model keyboards may need to be set to BIOS mode to function correctly with XIM MATRIX. Hold F1 and Windows Lock (at top-right of keyboard) for 3 seconds to enter BIOS mode. If done correctly, the Scroll Lock LED will blink to indicate BIOS mode is enabled.

Wooting analog keyboards work with XIM MATRIX. Follow the How to setup a Wooting keyboard guide to configure analog keyboard input.

Roccat ISKU+ ForceFX keyboards feature analog QWEASD keys that are not compatible with XIM MATRIX. Edit your game in XIM MATRIX Manager, swipe from right-to-left to view the HIP page and set Analog → Sticks → Left X and Left Y axes to None. This needs to be done for HIP, ADS and Auxiliary sub-configs and requires Expert configuration to be enabled in XIM MATRIX Manager → Global Settings.

Generic USB keyboards and cheap brands like Redragon may have problems connecting to XIM MATRIX due to not being fully compliant with the HID USB standard and are not recommended.

XIM MATRIX does not support Bluetooth keyboards.

Please confirm that your keyboard works with XIM MATRIX on the XIM Community forums prior to purchase.

A genuine, first-party controller must be connected via USB at all times to XIM MATRIX for authentication on Xbox and PS4 consoles.

To connect a wireless controller, including DUALSENSE (PS5), DUALSHOCK 4 (PS4), DUALSHOCK 3 (PS3), Xbox One Wireless Controller (model 1708), Xbox Elite Series 2 Controller, Move Navigation Controller (PS3), Nintendo Switch Pro, Nintendo Switch Joy-Con or XIM NEXUS via Bluetooth to XIM MATRIX, watch the Wireless Controller Pairing instructional video.

Original Xbox One, Xbox Elite (Series 1) and Xbox 360 controllers are not Bluetooth devices and must be connected to XIM MATRIX via USB.

XIM MATRIX supports wireless USB gaming mice & keyboards from brands like Logitech, Razer and Corsair. XIM MATRIX does not support Bluetooth mice & keyboards.

To connect a wireless USB mouse or keyboard, plug the wireless USB dongle into XIM MATRIX and the device should pair automatically. If required, pair the device with the USB dongle on PC before connecting to XIM MATRIX.

To use a wireless Sony Move Navigation Controller with XIM MATRIX, watch the Gamepad Wireless Pairing and Mouse & Gamepad Configs instructional videos.

To use a Nintendo Switch Joy-Con controller with XIM MATRIX, watch the Gamepad Wireless Pairing and Mouse & Gamepad Configs instructional videos.

XIM MATRIX can be used to play with a PlayStation, Xbox or Nintendo Switch controller on any supported gaming system.

XIM MATRIX also adds gyro aim from DUALSENSE, DUALSHOCK, Switch Pro, Joy-Con or XIM NEXUS to any supported game!

XIM MATRIX does not work with most third-party or generic controllers (e.g Razer, Nacon, Scuf, Hori, Astro, PowerA).

XIM MATRIX supports powered USB 2.0 and 3.0 hubs. USB hubs can be daisy-chained to connect more devices like foot pedals to XIM MATRIX, or to add supplementary power for setups with high power requirements, e.g. Razer or Corsair keyboards.

XIM MATRIX supports headphones and headsets connected to the controller for game audio and voice chat. Plug the headset into the 3.5mm controller port and the console will automatically detect the connected headset. If the headset isn’t detected, the console may need to be rebooted.

PlayStation 4 requires a DUALSHOCK 4 V2 (CUH-ZCT2U) controller for game audio and voice chat. Original DUALSHOCK 4 (CUH-ZCT1) controllers do not support audio passthrough over USB and will not work for game audio and voice chat with XIM MATRIX.

There is no need to connect a wireless headset to XIM MATRIX. Wireless headsets use USB audio adapters (PS4 & PS5 only), or a console’s optical or HDMI port for audio. XIM MATRIX does not support wireless, Bluetooth or USB headsets and cannot be used to connect a PlayStation headset to Xbox, or vice versa.

XIM MATRIX has no support for chatpads connected to the controller, nor can a connected keyboard be used to type messages.

Type messages using the connected controller, or use the iOS or Android chat apps for PlayStation Network & Xbox Live.

A future update will add mouse & keyboard passthrough, which will allow messages to be typed from a keyboard connected to XIM MATRX.

reWASD is not supported by XIM MATRIX, however it may be used to emulate native mouse & keyboard input in unsupported PC games using the Generic Alpha Smart Translator. When using XIM MATRIX for mouse & keyboard emulation, there is no Aim Assist in a game.

A future update is planned to add native mouse & keyboard passthrough to XIM MATRIX, which will replace reWASD for unsupported PC games.

XIM provides a comprehensive online User Guide covering all aspects of setting up & using XIM MATRIX.

Visit the XIM MATRIX User Guide to learn how to setup and use XIM MATRIX.

For more advanced topics such as game settings, expert features and gameplay demonstrations, visit the XIM Central YouTube Channel.

Please watch the Updating Firmware instructional video to learn how to update XIM MATRIX firmware.

To update XIM MATRIX Manager software on iOS or Android, use App Store or Google Play to download the latest firmware and software release.

XIM is a community-driven company that frequently releases new features via beta firmware and software. Beta releases can be downloaded at https://xim.tech/beta.

To update the Smart Translator database when a new game is released, XIM MATRIX Manager will prompt for the update when opened, or go to XIM MATRIX Manager → Global Settings → Force Games Download.

To add games to XIM MATRIX, watch the Mouse & Keyboard Configs, Mouse & Gamepad Configs, Gamepad & Gyro Configs, or Smart Actions Only Configs instructional videos.

Smart Translators for new & updated games are added to XIM MATRIX on a regular basis. Open XIM MATRIX Manager app on iOS or Android devices and a prompt to download updates for new Smart Translators will appear on the first screen.

Alternately, go to XIM MATRIX Manager → Global Settings and select Force Games Download to update the Smart Translator library.

Edit a game in XIM MATRIX Manager app, scroll down the first page and tap or click “Switch to Expert editing experience”. This setting will reveal an arsenal of customisation options that are unique to XIM MATRIX.

Visit the XIM Central YouTube channel for detailed tutorials covering all XIM MATRIX Expert settings.

XIM MATRIX contains all button, trigger & stick bindings on the Mappings page of a XIM game config.

Available Mappings vary based on the selected input method. Watch the Mouse & Keyboard Configs, Mouse & Gamepad Configs, Gamepad & Gyro Configs, or Smart Actions Only Configs instructional videos to learn how Mappings work.

Advanced Mappings for wheel menus are covered in Game Roles.

XIM MATRIX supports many-to-one & one-to-many button or key bindings via the Mappings page of a XIM game config.

Available Mappings vary based on the selected input method. Watch the Mouse & Keyboard Configs, Mouse & Gamepad Configs, Gamepad & Gyro Configs, or Smart Actions Only Configs instructional videos to learn how Mappings work.

Edit a game config in XIM MATRIX Manager and swipe from right to left until you view the Mappings page

Add a new Mapping by tapping the ‘+’ icon at the bottom of Mappings. Select your preferred key e.g. ‘V’ and add L1 (or LB). Repeat for R1 (or RB) and bind to the same button or key, e.g ‘V’. Pressing ‘V’ will now trigger both L1 & R1 (or LB & RB), activating the Ultimate skill in-game.

Watch the Aim Curves instructional video to learn how to setup aim curves on XIM MATRIX.

A Smart Action is a short, single or repeating sequence of up to 32 controller button presses, thumbstick and/or gyro movements to automate in-game actions. For example, Rapid-fire automatically repeats R2 / RT button presses while the trigger is held. Similarly, Anti-recoil automatically emulates the downward pull of a right analog stick to counter the upwards movement of a crosshair while shooting.

Multiple Smart Actions can be active at the same time, e.g. Rapid-fire and Anti-recoil attached to R2 / RT can perform their actions concurrently. Each game config can house up to 96 individual actions within the Smart Actions macro engine.

Smart Action timing can be randomised via Variance, so they don’t always look the same, which telegraphs the use of macros. Variance can be customised in Behaviour Simulation, as well as toggled on or off in individual Smart Actions. We recommend leaving Variance enabled to make XIM MATRIX input look more human-like.

Read the Smart Actions section of the XIM MATRIX User Guide to learn how to create, use and share Smart Action macros.

Advanced Smart Actions topics are covered in the Activation, Modifiers & Groups video.

Copy & paste pre-made Smart Actions made by the XIM Community into your games from the Smart Actions forum.

Simulate Analog Behavior (SAB) is designed to make mouse & keyboard input look more like a controller. This is an important setting to comply with console games that are looking for signs of mouse & keyboard based on input patterns.

SAB has separate customisable settings for Movement (left stick), Aim (right stick) and Triggers to tweak mouse & keyboard input to game preference. These settings can also enhance mouse aim by accessing the left stick or rotational aim assist that a keyboard normally ignores.

True analog input from devices like Sony Navigation Controller, Azeron keypad or Wooting analog keyboards are the most effective method of input compliance and are recommended instead of a keyboard for XIM gaming.

Watch the Quick Pull Triggers instructional video to learn how to setup hair triggers on XIM MATRIX.

Watch the Smart Actions videos to learn how to configure trigger depth actions on XIM MATRIX.

It is possible to adjust Aim Assist behaviour on XIM MATRIX, but it will never provide more or less Aim Assist than a game engine provides to a regular console controller.

To increase Aim Assist, set in-game Sensitivity to less than maximum, enable in-game Aim Assist, use low XIM MATRIX Sensitivity, experiment with Smoothing > Custom & Behaviour Simulation settings, and/or use a negative Aim Curve.

To reduce Aim Assist, set in-game Sensitivity to maximum, in-game Aim Assist to Off, use high XIM MATRIX Sensitivity, the Twitchy Smoothing preset or disable Smoothing, and/or a positive Aim Curve.

Aim Assist is a double-edged sword – “feeling Aim Assist is somewhat intangible, preference is highly subjective and more Aim Assist does not necessarily mean better aim.

The native Xbox controller polling rate is 125Hz over USB. The native USB controller polling rate of PlayStation controllers is 250Hz, but only 125Hz when a headset is connected to it. Both consoles poll USB ports at 250Hz, but an Xbox controller only responds to every second tick.

Xbox and PlayStation consoles are technically capable of receiving USB data at 1000Hz, but may have issues in some games, such as garbled chat audio, or dropped frames in rare cases. Dropping XIM MATRIX’s Update Rate to 500Hz may solve the problem. 

Mouse or gyro jitter may be due to environmental factors, such as sensor debris or a worn mousepad, so 1000Hz can be an issue on all supported gaming devices. Setting XIM MATRIX Update Rate to 500Hz and/or adding Smoothing via XIM MATRIX Manager can remove mouse or gyro jitter.

Performance-wise, there is little if any noticeable improvement in mouse performance going from 125Hz (XIM MATRIX default) to 250Hz, 500Hz or 1000Hz Update Rate. All consoles expect input at 125Hz and game processing loops are optimised for this Update Rate.

Jitter (or stutter) happens when the mouse makes unexpected or erratic micro-movements movements. Jitter is typically caused by part of the mouse sensor being blocked (check for debris), or worn, glossy or uneven mouse surfaces (test with a white sheet of paper), or a poor signal from a wireless mouse to its USB receiver (reduce distance), or failing batteries (recharge or replace).

Jitter can also occur due to high mouse DPI and Polling Rates with XIM MATRIX that would not typically be used for PC gaming, e.g XIM MATRIX supports over 32000 DPI whereas PC gamers rarely exceed 800 DPI. Extreme DPI values and/or 1000Hz Polling can cause the mouse to oversample the surface and overreact to minor imperfections, resulting in jitter. A hard mousepad has a more consistent surface than a cloth pad and may respond better to high DPI and Polling.

XIM MATRIX provides customisable Smoothing and Update Rate settings to counter jitter. Calibrating your mouse to your pad via the mouse’s PC app will also help to reduce jitter.

Jitter, stutter or shakiness can happen when controller sensors aren’t calibrated correctly, or mouse polling is set to a high rate and the mouse sensor can’t sustain it. Use Smoothing in XIM MATRIX Manager to reduce or remove jitter from your input device.

Less frequently, shakiness can also happen when the wrong Smart Translator is used, incorrect Game Settings are used, or a game is not supported by XIM MATRIX.

Some games simply have poor look mechanics that can never be fully corrected by a Smart Translator. Those games are marked with (U) in the XIM Official Game Support List.

A Crosshair moving on its own is usually due due to stick drift on the console controller connected to XIM MATRIX wireless. Stick drift occurs when an analog stick no longer centres correctly due to wear.

The console controller is disabled in Mouse & Keyboard configs on XIM MATRIX, but remains active and usable at all times when using other input methods and movement from the controller will register in-game.

When drift occurs, flicking the controller sticks will usually solve the problem. Calibrating the analog sticks by connecting the controller to the console and using the controller settings to adjust the deadzone may help to remove stick drift.

When moving a mouse quickly, XIM MATRIX will flash red to indicate that movement has hit the maximum turn speed for that game. Turn speeds are set by the game developer and cannot be exceeded by XIM MATRIX.

To maximise a game’s turn speed, set in-game sensitivity to maximum, use the red light as an indicator and reduce hand speed and/or XIM MATRIX Sensitivity to ride the red light. It takes practice and patience to get used to console gaming turn speed limits – some games turn almost as fast as PC, while others feel sluggish.

View the Optimising your Aim guide and How to Find The Perfect Mouse Sensitivity video tutorials from XIM Central for more information.

Unlike PC games, console shooters have turn speed limits, which are set by the game developer and vary from title to title. XIM MATRIX cannot override a game’s turn speed limit, the constraint is baked into the game’s look mechanics.

Rapid flicks register mouse input at the maximum turn speed for a short period of time, resulting in less in-game movement than moving a mouse at or slightly below the flashing red XIM MATRIX light.

View the Optimising your Aim guide and How to Find The Perfect Mouse Sensitivity video tutorial on XIM Central for more information.

There are a number of common causes for a non-working XIM MATRIX. The following solutions will resolve almost all issues:

1. Check the Hardware Compatibility List prior to purchase to ensure your mouse, keyboard, console, controller, headset, PC or mobile device is supported by XIM MATRIX.
2. View the XIM MATRIX User Guide to learn how to setup and use XIM MATRIX.
3. Update to the latest XIM MATRIX firmware and XIM MATRIX Manager app at https://xim.tech/beta. XIM MATRIX software releases provide updated support for consoles, controllers, mice and keyboards. Use a USB 2.0 ports on a PC or Mac to update XIM MATRIX firmware.
4. Connect the Mouse to the left USB port, Keyboard to the right USB port and Controller to the rear USB on XIM MATRIX.
5. Read the XIM MATRIX Support FAQ for a troubleshooting guide.
6. Use the power button to turn on the console instead of the PS or XBox button on the controller. Otherwise, XIM MATRIX may be bypassed by the controller connecting wirelessly to the console.
7. Fully charge a controller before connecting to XIM MATRIX. XIM MATRIX will trickle-charge a controller to keep it fully charged, but may not receive enough power from the console to charge a drained controller. Removing the battery in Xbox Series X / S or Xbox One controllers reduces the risk of power-related disconnects.
8. A controller must be wired via USB to XIM MATRIX at all times for authentication with Xbox and PS4 consoles. The controller must be a genuine Sony DUALSHOCK 4 or Microsoft Xbox Series X / S, Xbox One, or Xbox Elite controller.
9. Do NOT run a controller update while it is connected to XIM MATRIX, it may corrupt Xbox One, Series X / S & Elite controller firmware. This can be fixed by connecting the controller direct to the console and downgrading the firmware. On Xbox or PC, open Xbox Assist → Get Help → Consoles & Accessories → Controller → My controller has connection issues after the last update → Check controller firmware → Revert firmware. Once the firmware is reverted, it can then be updated without XIM connected.
10. If XIM MATRIX is not detected on PS5 or PS4, or disconnects after 10 minutes, ensure PS5 / PS4 → Settings → Devices → Controllers → Communication Method is set to USB.
11. XIM MATRIX works with PS5 via Remote Play only. Watch the Connecting to PlayStation 5 instructional video to setup XIM MATRIX with PS5.
12. If XIM MATRIX is not detected on Xbox Series X / S or Xbox One, press the Xbox (Guide) button on the Xbox One controller after booting up the console. If XIM MATRIX remains undetected, hold the power button on the front of the console for 15 seconds. Once off, unplug the power cable to the console for 60 seconds. Reconnect the power cable and use the power button to turn on the console. Attach all peripherals to XIM MATRIX, then connect XIM MATRIX to the console.
13. A faulty or power-only USB cable from the controller to XIM MATRIX will cause disconnects. Dropping a controller while connected to USB is enough to cause a USB cable fault. Replace with a data and power capable USB cable (USB-C on PS5 & Series X / S, micro-USB on PS4 & Xbox One). Xbox Play & Charge Kits are unsupported because there are no data lines in the cable.
14. Insufficient power may cause disconnects due to overloading the console USB port. If your USB cable is not faulty, your character is stuck circling or strafing on-screen and XIM MATRIX controls are unresponsiveness, excessive power draw is the most common cause. The XIM MATRIX light will flash red & yellow and a power bolt icon will be visible in XIM MATRIX Manager app when a connected device isn’t receiving enough power. XIM MATRIX flashing sequences of yellow lights may also indicate insufficient power.
    XIM MATRIX does not power connected peripherals, the console does. A console USB port supplies 5V, which is enough to power XIM MATRIX, a charged controller, a mouse and a low power keyboard (such as Logitech G devices). However, if a keyboard has strong RGB lighting (e.g Corsair & Razer), a built-in USB hub or a second USB cable for power, a controller is under-charged, or a wireless mouse is being charged while connected to XIM MATRIX, you may experience disconnects.

    Adding a powered USB 2.0 or USB 3.0 hub to XIM MATRIX for mouse & keyboard should fix power issues and prevent further disconnects.

15. If the XIM MATRIX LED is white and controls are unresponsive, a game config may be corrupt. Use the XIM MATRIX firmware tool to perform a Factory Reset. Game configs will need to be recreated to avoid restoring a corrupted game config from a backup.
16. Temporarily disable anti-virus apps while updating XIM MATRIX to prevent firmware updates being blocked.

Flashing lights on XIM MATRIX can indicate a problem with XIM MATRIX, or a device connected to it. Check the Warning Lights page in the XIM MATRIX user guide. Contact XIM Tech Support if problems persist.

Smart Actions are not game cheats or hacks, they rely entirely on controller input game mechanics to function. Video game developers change game mechanics on a frequent basis, so it’s not unusual for a Smart Action to stop working months or years after it was created, e.g. Jitter weapon-swapping exploits in CoD games don’t tend to work for very long.

Game developers may change the stickiness of aim assist, reduce the lock-on effect of aiming down sights, patch gameplay exploits, increase recoil or reticle bloom, remove weapons etc. Game changes are beyond the control of XIM MATRIX and a Smart Action may have a reduced effect or no longer work.

Watch the Smart Actions instructional video for an introduction to Smart Actions on XIM MATRIX. Advanced Smart Actions topics are covered in the Activation, Modifiers & Groups video. Mod Squad does not provide support for Smart Actions. Visit the XIM Community Forums for help creating, editing or sharing Smart Actions.

Please refer to the Support tab above for links to manuals, software, tutorials and/or troubleshooting. The product manufacturer has the knowledge and expertise to quickly diagnose and resolve common issues.

If you need help to solve an issue with XIM MATRIX, the quickest process is to view the official XIM MATRIX Support FAQ for troubleshooting. If problems persist, post a topic on the XIM Technical Support Forum and send a link to your topic to support@modsquad.com.au. We’ll follow it up with XIM support staff to ensure your issue is addressed.

Please read the Conditions tab prior to purchase for XIM MATRIX requirements and limitations. A genuine first-party controller and controller USB data cable (not included) are required to use XIM MATRIX.